Cookie Policy

Cookies enable us to identify your device, or you when you have logged in. We use cookies that are strictly necessary to enable you to move around the site or to provide certain basic features. We use cookies to enhance the functionality of the website by storing your preferences, for example. We also use cookies to help us to improve the performance of our website to provide you with a better user experience.

What are cookies?

For almost any modern website to work properly, it needs to collect certain basic information on its users. To do this, a site will create files known as cookies – which are small text files – on its users’ computers. These cookies are designed to allow the website to recognise its users on subsequent visits, or to authorise other designated websites to recognise these users for a particular purpose. Cookies do a lot of different jobs which make your experience of the Internet much smoother and more interactive. For instance, they are used to remember your preferences on sites you visit often, to remember your user ID and the contents of your shopping baskets, and to help you navigate between pages more efficiently. They also help ensure that the advertisements that you see online are more relevant to you and your interests. Much, though not all, of the data that they collect is anonymous, though some of it is designed to detect browsing patterns and approximate geographical location to improve user experience. Some websites may also contain images called ‘web beacons’ (also known as ‘clear gifs’). Web beacons only collect limited information, including a cookie number, a timestamp, and a record of the page on which they are placed. Websites may also carry web beacons placed by third party advertisers. These beacons do not carry any personally identifiable information and are only used to track the effectiveness of a particular campaign (for example by counting the number of visitors). Information collected by cookies and web beacons is not personally identifiable.

What types of cookie are there?

According to their origin:

Own Cookies: These are cookies generated by the website that you are visiting.

Third party cookies: Those that are received when you browse this website, but which have been generated by a third service which is hosted in the website.

According to time of permanence:

Session cookies: This is a type of cookie designed to collect and store data while the user accesses a website, and which is erased when you close your browser.

Persistent Cookies: This type of cookie stores data in the terminal and this can be accessed and processed during a time established by those responsible for the cookie. This may range from a few minutes to several years.

According to their purpose:

Technical purposes: These cookies are necessary for the functioning of the website. They are also called “strictly necessary”. They permit the control of the traffic from the server to multiple users at the same time, the user identification and access, etc.

Customised:These enable each user to configure aspects such as the language of the website or the regional configuration.

Analysis or performance: These enable us to anonymously measure the number of visits and browsing criteria from different areas of the website.

Advertising: These permit the implementation of efficiency parameters in the advertising offered on the web pages.

Behavioural advertising cookies: These permit the implementation of efficiency parameters in the advertising offered on the web pages, based on information on the behaviour of users.

Which type of cookies do we use?

Here are the cookies used on our website and their purpose.

Cookie Sending Server Purpose Own / 3rd party Excluded/Included (from duty to ask for informed consent) Owner
frontend Allows us to remember if a dropdown menu it's opened or collapsed. Own Yes Cadena Visual, S.A
banner Allows us to check if this is your first visit to the web to offer exclusive promotions. Own Yes Cadena Visual, S.A
compilanceCookie Allows us to remember if you´ve accepted our cookies policy. Own Yes Cadena Visual, S.A
store Allows us remember that international version of the website you wish to visit. Own Yes Cadena Visual, S.A
adminhtml Technical cookie of the CMS platform Own Yes Cadena Visual, S.A
is_returning This Technical cookie allow us to identify recurring visitors Own Yes Cadena Visual, S.A
_ga Used to discern between users and sessions 3rd party No Google Inc.
_utma Used to discern between users and sessions. Information about the number of visits made by user. Also identifies when was the first and the last visit. 3rd party No Google Inc.
_utmb Used to determine new visits and sessions. Identifies the hour of acces to the web site 3rd party No Google Inc.
_utmc The current javascript code of google doesn´t need this cookie. It´s continues to write to ensure compatibility with the web sites where it´s installed the old code of tracking urchin.js. 3rd party No Google Inc.
_utmz Used to record the origin of the users and the keywords used by them to find or access to the web direction. This cookie used to calculate the web traffic who coming of search engines or campaigns and the navigation inside the web. 3rd party No Google Inc.
_zlcmid Stores the Zopim Live Chat identifier to identify the connection device between visits. 3rd party No ZOPIM TECHNOLOGIES PTE LTD

NOTE: This list will be updated as quick as possible as we change functionalities offered in the site. However, occasionally during this update some new cookies may not be listed here.

How do I control my cookies?

You should be aware that any preferences will be lost if you delete cookies and many websites will not work properly or you will lose some functionality. We do not recommend turning cookies off when using our Website for these reasons. Most browsers accept cookies automatically, but you can alter the settings of your browser to erase cookies or prevent automatic acceptance if you prefer. Generally you have the option to see what cookies you’ve got and delete them individually, block third party cookies or cookies from particular sites, accept all cookies, to be notified when a cookie is issued or reject all cookies. Visit the ‘options’ or ‘preferences’ menu on your browser to change settings, and check the following links for more browser-specific information:

Google Chrome

Mozilla Firefox

Internet Explorer


Safari para IOS(iPhone and iPad)

Chrome for Android

User agreement

By continuing to use our site, you agree to the placement of cookies on your device. If you choose not to receive our cookies, we cannot guarantee that your experience will be as fulfilling as it would otherwise be.